Inky shuts down every year for Christmas. Don't worry, it's not like dormice. We don't go into hibernation, it's just a little break! This year, we will be shut down from lunch time on the 24th of December and will be back in bright and early on January the 4th. We'll be shipping your orders as normal right up to and including the 23rd of December.
THANK YOU to our customers for your orders, without you we have no business. Thank you for patiently sticking by us as we've worked through the challenges of 2020.
2020 has been a difficult year for everyone, ourselves included. At the start of the pandemic, we didn't even know whether Inky could survive. We're a UK manufacturing company, not a broker or reseller, so every month we have very large fixed costs that need to be covered, even when business dries up almost overnight. Most UK businesses faced the same dire situation in early 2020. Luckily, we had sufficient financial reserves to weather this storm and our team has risen to the challenges of 2020 and grown stronger.
In the last quarter of 2020 the pendulum swung the other way and the challenge has been to keep up with demand. We made the decision at the start of December to prioritise existing customers and not take on work from any new customers. This was a very difficult decision for us, as you can be sure that we wanted the work! At the time of writing this note, we are pretty much all caught up and in great shape for 2021.
Goodbye 2020, you will not be missed! Bring on 2021, we are ready for you!
We wish our lovely customers a Peaceful and Happy Christmas and a Joyous New Year. Enjoy the festivities as best you can and we wish you good health.