Help - Making Payments
Customers without an Inky credit account can pay by:
- credit or debit card on-line.
- credit or debit card by telephone.
- bank transfer.
Please note that we do not accept American Express or Diners Club. Funds do need to clear before we can print your work.
We do not store your credit card details at all.
All our on-line payments are handled securely by Sagepay.
Government and Local Government organisations do not require a credit account, we can supply printing with an authorised purchase order.
All other organisations do require a credit account to be established before they can be invoiced. A written credit application is required and all applications are scored by an external credit agency. Due to the cost overheads involved in setting up and operating credit accounts, Inky Little Fingers Ltd will normally only offer credit terms to organisations that purchase on a regular basis. Please call the Helpdesk if you wish to discuss this further.
Local Authority Schools
Most of our customers, including educational establishments, order directly from our web site and pay by card which is quick and convenient. We also accept payment by cheque.
Some schools prefer to place a purchase order and we are happy to accept this payment method from UK LEA state schools. We must receive official and signed hard copy purchase orders by post or fax (emailed purchase orders are not acceptable).
To order using a purchase order:
Order online as normal and where prompted for your "order reference", please enter your purchase order reference. When prompted to pay, click on "skip step". Proofing will continue as normal, but the order will not be scheduled until we receive your hard copy purchase order.
You will automatically be invoiced for your order via an emailed PDF on dispatch. No hardcopy invoice will be sent and it is your responsibility to ensure that this invoice is processed appropriately. If you wish, you can also set up an additional "accounts" email address within your admin > profile. As long as this is done before your order is complete, we will email a second copy of the invoice to this address. Remember that if you lose these, you can always print off another invoice through your admin > orders area.
Payment for Purchase Orders may be by cheque or BACS (BACS preferred). Payment terms are NET MONTHLY ACCOUNT.